When someone looks up your business, they decide quickly. Small issues online can make customers hesitate — or move on.
$197 · One-time
Fixed scope · Clear next steps · No long contracts · Manual review
A customer searches for your business.
They open your Google listing.
They compare a few options.
Maybe the hours look outdated.
Maybe the reviews feel thin.
Maybe it's not obvious how to contact you.
Nothing feels obviously wrong.
But something makes them hesitate.
And when people hesitate, they often move on.
That's the moment the Front Office + Trust Check is designed to catch.
Best for local businesses across South Central Kentucky that rely on Google searches, calls, and website inquiries.
If customers search online before choosing you, this review can help.
When someone searches for your company, they are deciding quickly. If the information feels confusing, incomplete, or outdated, many customers simply move on.
A practical review of the key places customers interact with your business — plus clear, prioritized next steps.
Google listing & online info
How your business appears when people search for you
Trust signals
What customers see that builds — or breaks — confidence
Contact paths
How easy it is for someone to reach you
Follow-up
What happens after someone reaches out
Scorecard
A simple snapshot of what looks solid and what needs attention.
Top 2–3 Fixes
Small improvements most likely to make the biggest difference.
Fix This First
The one change that should be prioritized.
Skip This For Now
Guidance on what not to spend time or money on yet.
A sample of what your report looks like
This is not a generic automated report. It is a practical outside review.
Most businesses only need one or two small fixes to start.
Fixed scope · Clear next steps · No long contracts
Once you request your Front Office + Trust Check, here’s what to expect:
Check your inbox
You’ll receive a quick form to tell us a little about your business—nothing complicated, just the details we need to do this right.
We build your audit
Using your info, we review your online presence, trust signals, and how customers actually find and contact you.
You get your full breakdown
We’ll send your scorecard, a clear report, and a short walkthrough so you can see exactly what’s working… and what needs attention.
From there, you can take the plan and run with it—or have us step in and fix it for you.
Either way, you’ll finally have clarity on what to do next.
Just a practical look at what customers see.
Candace Lee
Operations & Systems Consultant
Virtual Outreach Solutions
See It. Fix It. Grow It.